Healthcare
Round-the-Clock Patient Support with AI
goal
Challenge Faced
Hospitals and clinics struggle to provide 24/7 support. Patients face long call-center queues for appointments, follow-ups, and health queries.
solution
Our Solution
We deployed AI-powered virtual health assistants to handle FAQs, triage symptoms, and manage scheduling seamlessly.
Tools we used
Approach
Step-by-Step Workflow
Step 1
Patient interacts via chatbot/voice.
Step 2
AI identifies intent (symptoms, appointment, prescription).
Step 3
Provides automated guidance or books slot with a doctor.
Step 4
Escalates urgent cases to live healthcare staff.
Quantifiable Benefits
Reduction in call-center load
%
Faster patient query resolution
0
%
Higher patient satisfaction scores
%
Lower operational costs for hospitals/clinics
0
%
Who’s Using This
Babylon Health, Ada Health
NHS AI chatbots, Apollo 24/7
Telemedicine platforms
Why It Matters
Virtual assistants scale healthcare accessibility, reduce wait times, and provide consistent patient support anytime.