Telecommunication
AI That Finds the Right Plan for Every User
goal
Challenge Faced
Customers are often confused by dozens of telecom plans, leading to suboptimal choices, lower ARPU, and dissatisfaction. Traditional upselling lacks personalization.
solution
Our Solution
We built AI recommendation engines that suggest personalized plans, bundles, and addons based on usage patterns.
Tools we used
Approach
Step-by-Step Workflow
Step 1
Collect customer data (usage history, internet speed, device type, spending patterns).
Step 2
AI predicts optimal plan fit for each customer.
Step 3
Deliver recommendations via app, SMS, or chatbot.
Step 4
Automate plan migration and upselling flows.
Quantifiable Benefits
Increase in ARPU
%
Boost in customer satisfaction
0
%
Higher adoption of new services
%
Who’s Using This
Verizon personalized plan AI
Airtel Thanks app recommendations
Telenor AI-based upsell systems
Why It Matters
Personalized plans maximize revenue, improve satisfaction, and deepen customer loyalty.