Pet Supplies Personalized Shopping for Every Pet’s Unique Needs goal Challenge Faced Pet product needs vary greatly by breed, size, and age. Generic recommendations cause mismatches (e.g., giving puppy toys to large dogs). solution Our Solution We implemented an AI recommendation engine that tailors product suggestions to each pet’s profile. Tools we used Approach Step-by-Step Workflow Step 1 Collect pet details during onboarding. Step 2 AI classifies nutritional, toy, and accessory needs. Step 3 Suggest curated products (puppy food, senior supplements, size-appropriate toys). Step 4 Update recommendations as the pet grows. Quantifiable Benefits Uplift in cross-sell/upsell % Higher cart completion rate 0 % Fewer returns from size/fit mismatches % improved customer satisfaction scores 0 % Who’s Using This PetSmart, Petco Tailored nutrition startups (like Tailored Pet, Nom Nom) Why It Matters Smart pet recommendations reduce mismatches and increase customer trust in online pet shopping. case studies Real Results. Real Impact. See how these use cases helped industry leaders transform operations with AI & XR. Learn More