eCommerce - Grocery & FMCG
Smarter Lists, Faster Reorders
goal
Challenge Faced
Shoppers frequently forget essential items or waste time re-adding recurring products. Retailers lose repeat sales opportunities without proactive reminders.
solution
Our Solution
We deployed an AI grocery assistant that auto-generates personalized shopping lists and sends replenishment reminders based on buying frequency, household size, and seasonal patterns.
Tools we used
Approach
Step-by-Step Workflow
Step 1
Analyze customer purchase history & frequency.
Step 2
Predict replenishment cycles (e.g., milk every 3 days).
Step 3
Auto-generate suggested shopping list.
Step 4
Send personalized reminders via app/email/voice.
Quantifiable Benefits
Increase in repeat purchases
%
Higher basket size from auto-suggestions
0
%
Improved customer retention
10
%
Reduced churn from forgetful shoppers
0
%
Who’s Using This
Grocery delivery apps
Supermarket loyalty programs
Online-first food & essentials retailers
Why It Matters
AI-driven replenishment keeps customers loyal by making grocery shopping effortless and proactive.